Refund Policy

Last Updated: March 2026

This Refund Policy describes the conditions under which refunds may be issued for purchases made on https://motortrackvehcile.com.

Digital Product

Motor Track Vehicle provides digital vehicle history reports generated using the Vehicle Identification Number (VIN) entered by the user.

Due to the nature of digital products, reports are typically delivered instantly after purchase.

Refund Eligibility

Refunds may be issued in the following situations:

• The report cannot be generated due to a technical error.
• Duplicate payment was made for the same transaction.
• The purchased report was not delivered due to a system error.

Non-Refundable Situations

Refunds may not be issued if:

• The VIN number entered by the user was incorrect.
• The report was successfully generated and delivered.
• The user changes their mind after purchase.

Payment Processing

All payments are processed by Paddle, who acts as the Merchant of Record. Refund requests may be processed through Paddle in accordance with their payment policies.

Requesting a Refund

Customers may request a refund by contacting our support team within 7 days of purchase.

Please include:

• Order confirmation details
• VIN number used
• Description of the issue

Contact

Email: support@motortrackvehcile.com
Website: https://motortrackvehcile.com